DR. SHANNON GLITZ, Optometrist, OD, BScOptometrist, OD, BSc
Dr. Glitz is originally from Shakespeare, ON. She graduated, with honours from the Doctor of Optometry program, and additionally with an honours Bachelor of Science degree from University of Waterloo in 2005. As part of her training, Dr. Glitz completed a therapeutics externship at Eye Associates of Pinellas in Pinellas Park, FL, where she worked with anterior segment, retina and glaucoma specialists to enhance her knowledge of ocular disease management. She joined Lifetime Vision Care in 2007 and was pleased to become an owner in the practice in 2012. For several years Dr. Glitz has taken pride in serving her profession as a Quality Assurance Assessor for the College of Optometrists of Ontario. An avid sports enthusiast, if you don’t run into Dr. Glitz coaching softball at the ball diamond, then you’ll likely see her at the arena soaking up any of the various sports that involve skating. Snowboarding with her kids is also a favourite pastime.
DR. NESTOR BAYONA, Optometrist, OD, MSc, BScOptometrist, OD, MSc, BSc
Dr. Bayona graduated with honours from the Doctor of Optometry program at the University of Waterloo in 2009. Dr. Bayona also holds an honours Bachelor of Science and a Master’s degree in Neuroscience from the University of Western Ontario. As part of his Optometry training, he completed two externships at Scarborough Eye Associates in Toronto, ON and at the Ivey Eye Institute in London, ON with special interest in retinal diseases. Dr. Bayona joined the practice in 2009. He provides comprehensive eye care for all ages. Aside from private practice. Dr. Bayona also serves as a Quality Assurance Assessor for the College of Optometrists of Ontario. He has also served as an Assessor for the Optometry Examining Board of Canada, the exam which is required to pratice Optometry in Canada; as well as an Assessor for the International Optometric Bridging Program.For fun, Dr. Bayona enjoys soccer, as a player, coach and spectator. He is happily married and has 3 children. He is also fluent in Spanish.
DR. FELICIA YONG, Optometrist, OD, BScOptometrist, OD, BSc
Dr. Yong is excited to be sharing her passion for eyecare with the patients of Lifetime Vision Care. She received her Bachelor of Science and Doctor of Optometry degree with honours from the University of Waterloo in 2018. During her training, she completed an externship at OMNI Eye Services in Atlanta, GA where she had the opportunity to enrich her knowledge in ocular disease and to observe different laser and surgical procedures. In her free time, Dr. Yong enjoys swimming, sitting down with a good book and trying new foods. She also hopes to continue volunteering on mission trips after her mission trip to Peru in 2016. Dr. Yong is fluent in Cantonese and Mandarin.
DR. KEREN PRINCE, Optometrist, OD, BScOptometrist, OD, BSc
Dr. Keren Prince joined the practice in 2020 and is excited to be serving the St. Marys and surrounding communities by providing eye care with compassion. Dr. Prince graduated from the University of Waterloo, receiving her Doctor of Optometry and Bachelor of Science degrees with honours in 2020. Her clinical training included an externship at Eye Associates of Pinellas in Florida where she gained extensive knowledge and experience diagnosing and managing ocular diseases while working closely with ophthalmologists and observing surgeries. She also completed internships at LASIK MD and TLC in Kitchener-Waterloo comanaging laser eye surgeries. Dr. Prince has a passion for serving others and giving back to the community. During her studies, she volunteered at Dr. Agarwal’s Eye Hospital in India and at local youth programs providing eye care for underserved communities, and hopes to continue volunteering whenever opportunities arise. Dr. Prince presented and co-authored an abstract discussing the rare presentation of ischemic vaso-occlusive retinopathy in Sturge Weber Syndrome at the American Academy of Optometry Conference in Orlando, FL in 2019. Additionally, she was involved in research assessing the vision needs of hospitalized rehabilitation patients conducted by the University of Waterloo School of Optometry and Grand River Hospital in hopes of providing more understanding and better vision care for these patients. Outside the clinic, Dr. Prince can be found playing an instrument, usually the piano, spending time with her family, and volunteering at her church.
DR. ROBERT CHOCHKEH, Optometrist, OD, BScOptometrist, OD, BSc
Dr. Robert Chochkeh earned his Bachelor of Science in Biology at the University of Windsor and Doctor of Optometry at the University of Waterloo. He was initially drawn to the field after working as an optical lab technician and has since carved out interest in contact lenses, dry eye and ocular disease management. When he's not practicing you can find Dr. Chochkeh at the gym, cooking, or enjoying the outdoors on a hiking or fishing trip.
DR. EMILY FINLAYSON, Optometrist, OD, BScOptometrist, OD, BSc
Dr. Emily Finlayson earned her undergraduate degree in Biological Sciences at the University of Windsor. She then graduated on the Dean's Honour List with a Doctor of Optometry from the University of Waterloo in 2020. During her time there she was also president of the University of Waterloo Association for Guide Dogs (UWADG), where she raised funds to sponsor guide dogs for those in need. When Dr. Finlayson isn't practicing, she enjoys going to the gym, hiking, birdwatching, watercolour painting and spending time with her family and (very) fluffy pet cat.
We believe that every one of our patients deserves to be cared for with the highest quality service.
We want you to feel intently listened to, thoroughly examined, and that you’ve been provided the most thoughtful and individualized treatment.
We pride ourselves in the efforts we take to educate you about your vision status and condition. You will walk away feeling empowered with information and a plan to maintain your best vision and eye health for the future.
We are committed to:
Respect for Dignity and Well Being
Remaining at the Forefront of Knowledge
Maintaining the Highest Professional Health Care Standards and Instrumentation
The Continued Improvement of the Profession
GIVING BACK TO OUR COMMUNITY
We believe in investing in the people and communities that support us. We give back to following local charities and/or participate in related events:
The information below applies to all the information contained on the lifetimevision.ca Website.
The users of this Website agree to comply with the terms set out below.
Lifetime Vision Care owns and operates a Website at lifetimevision.ca (hereinafter referred to as the “site” or
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Lifetime Vision Care reserves the right to modify the content of this site. At any time, without prior notice.
Lifetime Vision Care assumes no liability for errors or omissions in the content of this Website or for
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number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in
any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving
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loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from
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Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Lifetime Vision Care's head office. Address: 64 Wellington Street, South St. Marys, Ontario N4X 1B2; Tel: 519-284-1540.
Lifetime Vision Care
64 Wellington Street, South St. Marys, Ontario N4X 1B2 Tel: 519-284-1540
Thank you for visiting lifetimevision.ca (the “Website”), provided to you by Lifetime Vision Care (“We”). We
respect the privacy of every individual who visits the Website and are sensitive to privacy
issues on the Internet. We believe it is important that you know how we deal with information
received about you.
the personal information of our customers and Website users ("you"), describes the types of
information we may collect from you or that you may provide to us, and our practices for
collecting, using, maintaining, protecting, and disclosing that information. The Website is for
general audiences and is not specifically targeted to or intended for use by children.
otherwise required by applicable law. We take steps to ensure that the personal information that
we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define "Personal Information" as any information about an
identifiable individual, which includes information that can be used on its own or with other
information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy
Policy, and you are consenting to our processing of your information as set out in this Privacy
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into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
Personal Information, that we can reasonably use to directly or indirectly
identify you, such as your full name, email address, telephone number and any other
identifier we may use to contact you online or offline.
Non-personal information is information that does not directly or
indirectly reveal your identity or directly relate to an identified individual, such as
demographic information, or statistical or aggregated information. Statistical or aggregated
data does not directly identify a specific person, but we may derive non-personal
statistical or aggregated data from Personal Information. For example, we may aggregate
Personal Information to calculate the percentage of users accessing a specific Website
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
Communicating with us: When you contact us about a customer service issue,
Vision Entrepreneur services or to make other inquiries, we collect the content of those
communications, as well as your full name, clinic name, email, phone number, city, province,
and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data
We use your information, including your Personal Information, to manage our business and to
maintain and develop commercial relationships with you. We will collect, use, and disclose such
information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when
it was collected, or any other purpose for which you provide it.
To improve the Website, products or services, marketing, or customer relationships and
To allow you to participate in interactive features, social media, or similar features on
To measure or understand the effectiveness of the advertising we serve to you and others,
and to deliver relevant advertising to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share
In addition to any disclosure you may have consented to or permitted under the terms of this
the following limited circumstances:
information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to
distribute the information to people or otherwise to make it available to the public;
to satisfy any applicable law, regulation, legal process or enforceable governmental request
within or outside your country of residence when we have a good faith belief that the law
potential violations thereof;
to detect, prevent, or otherwise address fraud, security or technical issues, or protect the
operations or you;
to protect our rights, property or safety as well as yours, the public, or others;
in connection with an acquisition, merger, change in control, debt financing,
reorganization, sales of assets, bankruptcy or other change of our corporate structure or
as necessary in connection with the performance of requested services or solutions, or as
otherwise appropriate in connection with a legitimate need.
How we store and secure your information
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
We will retain your Personal Information for as long as it is needed:
to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
How to contact us
understand what type of cookies we use, the information we collect from the cookies, and how
information is managed. For further information on how we handle, store and keep your personal
secure, see our Term of use.
What are Cookies?
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device when you visit a webpage or application. A “session cookie” stores temporary information
is deleted when you close your web browser or turn off your computer or device. A “persistent
cookie” enables the site to recognize when you return to it and remains stored on your computer
until you delete it. Cookies work to make your experience browsing our site as smooth as
remembering your preferences the next time you visit the site.
What types of cookies do we use?
There are four variety of cookies which operate on our website:
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our site. For example, these cookies allow you to change your preferred language and enable
website to remember it. Without these cookies, some parts of our site may not work as they
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example, these cookies count the number of visitors to our website and see how visitors move
around when they are using it. This helps us to improve the way our site works, for example,
ensuring that users find what they are looking for easily. The information collected by
cookies is anonymous.
Google Analytics are performance cookies used to track visits to
website and user behaviour on site. The data collected is anonymous and is used for
benchmarking purposes to monitor the performance of our site and to measure user
engagement on our site.
Social media cookies from social media sites such as
Facebook, Instagram, and
are used to enable social media buttons on our site to work. Social media buttons
you to share content and interact with your social network. These social media
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cookies so we suggest you check the social media website for more information about
their cookies and how to manage them. Our website will not collect or store any
personally identifiable information from the user. To find out how you can opt out
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customize your experience on our site.
Our customizer cookie, which helps us to manage the technology and cookies which are
used across our site.
Targeting/advertising cookies are set by third party advertising partners
through our digital touchpoints to build profiles based on your interests. These cookies
us to send you relevant content and advertising based on your preferences and track the
effectiveness of our ad campaigns.
Below are several advertising and targeting cookies that are used to identify
browsers and devices. They collect data anonymously for the purposes of ad
reporting, behavioural targeting, and cross-device advertising (i.e. associating
multiple devices together). In some instances, we may provide a hashed version of
email address or other information to the platform provider for such proposes. More
information can be found at the following links.
How do you change cookie preferences or block cookies?
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers
make different controls available to you. Generally, your browser will offer you the choice to
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third party cookies, or those from specific websites. Each browser’s website should contain
instructions on how you can do this.